Product Operations
The Hidden Cost of Manual Feedback Triage
Manual feedback triage is costing your team more than you realize. Discover how AI-powered clustering can save 20+ hours per week.
·7 min read
The Triage Time Sink
Product managers spend an average of 25 hours per week just organizing and prioritizing feedback. That's more than half their working time dedicated to administrative tasks instead of strategic product decisions.
Time Investment Breakdown
- Reading & Categorizing: 8 hours/week
- Finding Duplicates: 6 hours/week
- Creating Tasks: 5 hours/week
- Context Gathering: 4 hours/week
- Priority Assessment: 2 hours/week
The AI Advantage
TruFeed's AI analyzes feedback semantically, not just by keywords. It understands that "button won't click" and "clicking doesn't work" refer to the same issue, even when reported on different pages.
